Generally we do not encourage our customers to take refunds. We put our best efforts to fulfill the order. If, after all our efforts, the product is out of stock and we do not have any information from our manufacturers when will the product be back in stock, and we are unable to provide an alternate product which is similar and more or less at the same price range then we take a request for refund.
Modified on: Fri, 17 Jul, 2015 at 6:22 PM
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